LV Pilates Studio

LV Pilates Studio offers a comprehensive range of physical, mental, and spiritual benefits through Pilates. Located upstairs within Mgym Personal Training, the studio provides a serene and welcoming environment for all participants. Upon arrival, please wait just outside the studio until you are called in for your session. It is recommended to arrive 5 minutes early prior to your session.

In adherence to hygiene standards, grip socks must be worn at all times during the sessions. All participants are advised to bring water to stay hydrated, and it is especially recommended during cardio reformer sessions to bring a towel as well.

To ensure availability, all sessions must be pre-booked, and payment is required in full upon booking. If participants choose to purchase a bundle of 10 sessions, please note that these must be used within 6 months from the date of purchase.

Before participating in any Pilates or personal training session, it is mandatory to complete a parQ health and safety form. This form can be found on the lvpilates. Studio website and must be completed prior to the first session. If any additional health, safety, or fitness concerns arise after completing the form, participants are encouraged to notify LV Pilates.

The minimum age for participation in sessions is 14, and individuals under 18 require parental or carer consent in person at the studio.

For cancellations, LV Pilates operates a 24-hour cancellation policy. If participants cancel their session with at least 24 hours' notice, they can transfer to an alternative time or day without refunds. Cancellations made within less than 24 hours' notice will be charged in full without refund. Payment is taken in full at the time of booking. In the event that LV Pilates cancels a session, participants are entitled to a full refund.

LV Pilates values the privacy of its customers and is committed to protecting it. Personal information is collected only when necessary to provide services and is done with the customer's consent. The collected information is used to create member registrations for class participation and includes full name, date of birth, address, contact telephone, email, and health information. No banking details will be stored by LV Pilates.

Occasional contact may be made with customers regarding new services, changes to existing services, or other relevant updates. Customers have the option to opt-out of receiving such communication by emailing jen@lvpilates.studio. Customers also have the right to refuse providing their personal information, but please note that without it, LV Pilates will be unable to provide services.

Customers have the right to withdraw their consent and have their personal information erased from LV Pilates' records at any time. To request this, customers can email jen@lvpilates.studio. Please note that upon removal of personal information, participation in LV Pilates and personal training services will cease.

At LV Pilates, the privacy of customers is prioritised, and no personally identifying information is shared publicly or with third parties, unless required by law. If there are any questions or concerns regarding the privacy policy, customers can contact jen@lvpilates.studio.

LV Pilates Studio welcomes adults and children ages 14 and above. Please note that the website is operated in compliance with the Children's Online Privacy Protection Act and does not knowingly collect or use personal information from individuals under 13 years of age.