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Frequently Asked Questions
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The notifications in the app. If a spot becomes available, you will automatically be added to the class and receive an email confirmation.
What if I need to cancel a class? We understand that sometimes life gets in the way, and you may need to cancel a class. You can cancel up to 6 hours before the class starts without any penalty. However, if you cancel within the 6-hour window or do not show up for a class, it will be considered a Late Cancel/No Show and the class will be deducted from your account.
What do I need to bring to class? For Pilates and yoga classes, it is recommended to wear comfortable workout attire that allows for movement. You may also want to bring a towel and water bottle to stay hydrated. For hot Pilates and boxing classes, please bring a sweat towel and boxing gloves.
What if I'm new to Pilates or have an injury? Our instructors are trained to provide modifications and variations to accommodate all fitness levels and injuries. Please inform your instructor before class about any injuries or concerns you may have, so they can provide the appropriate modifications for you.
What is the atmosphere like at Upstate Newtown? Upstate Newtown has a vibrant and energetic vibe. The studio is big and bright, creating a welcoming and comfortable atmosphere. The staff is always friendly and bubbly, creating a positive and supportive environment for all members.
Whether you're a beginner or experienced, you'll feel at home at Upstate Newtown.
Do you offer other classes besides Pilates? Yes, Upstate Newtown offers a variety of classes including Reformer Pilates, Hot Pilates, Boxing, and Yoga. These classes provide a well-rounded fitness experience and cater to different preferences and goals. Whether you want to strengthen and tone your body or find inner peace through yoga, Upstate Newtown has something for everyone.
Can I try a class before becoming a member? Yes, we offer a 30-day unlimited class pass for $59 for new members. This gives you the opportunity to try out different classes and instructors to find what suits you best. We believe in the transformative power of our classes and want everyone to experience it for themselves.
Where can I find more information about Upstate Newtown? For more information about Upstate Newtown, including class schedules, pricing, and location, please visit our website or download our free app. You can also follow us on social media for updates, inspiration, and community involvement. We look forward to welcoming you to the Upstate Newtown family and helping you achieve your fitness goals.
